I got an email back from them today advising that someone will call me in the next 1-2 business days, or I can call them between noon and 1800PST to deal with the ‘issue’.

WTF?

I responded that there isn’t really anything to talk about. That I sent it back to them after being told I’d get a refund. They then offered an exchange, which I accepted. Done. Nothing else to discuss.

I let them know that they could either email me back with a tracking number for my new helicopter or refund my money. That I didn’t care which, but for them to do one or the other today.

I guess we shall see what that gets me, eh?